Overview
Tropic assigns user access based on their roles, which determine how they interact with the platform. This guide outlines the key differences between portal users and platform users, helping you understand each role's capabilities and how they align with your organization’s purchasing processes.
Portal users
Portal users can only access the Purchasing Portal. They can:
- Access the portal using only their work email address (no password)
- Create, track, and manage their own requests in the portal
- Only access information related to their requests or contracts
Typically, most members of your organization are portal users.
Platform Users
Platform users can access the Tropic platform and the Purchasing Portal. They can use the platform to manage the requests, contracts, and suppliers of other users.
Platform users must have one of the following user roles:
- Owner
- Platform member
- Department admin
- Department member
Typically, these roles are reserved for:
- Your procurement team
- Users involved in implementing Tropic
- Users involved in connecting Tropic integrations
- Department heads and approvers