What is a Request ID?
A request ID is a unique identifier that belongs to each request. This value can be used to search for this request in various locations.
How to locate the Request ID?
Platform Users
For platform users, including Owners, Department Admins, Department Members, and Platform Members, the Request ID is located in the top right corner of each request. Clicking on the Request ID will automatically copy it to your clipboard.
Request ID can also be found on the list view on the Requests page in the Request ID column.
Portal Users
For portal users, the Request ID is located within each individual request. Once inside the request, you can find the Request ID in the top right corner. Clicking on it will automatically copy the value to your clipboard.